About Shipping fee Refund

Dear Valued Customers,

Thank you very much for your kind cooperation.

Recently, we discovered an error in our system where the free shipping promotion was not applied if a specific discount code was used.

For customers affected by this issue, we have processed a refund today to the payment method you used at checkout. We sincerely apologize for the inconvenience this has caused.

The system error has now been fixed to prevent this from happening again. However, if you encounter any similar or unexpected errors during your purchase, we would greatly appreciate it if you could contact us via the chat function or by email.

Once again, we sincerely apologize for the trouble and inconvenience caused. We truly appreciate your understanding and continued support of the WATSON BIO LAB ONLINE SHOP.

Best regards,
WATSON BIO LAB

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